Política de Privacidad

1. El alcance

1.1 This policy describes the types of Personal Data the Company collects about individuals, and how it processes that data, shares it with third parties, and secures the related processes.

1.2 This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or by combining that information with additional data we hold or can access.

1.3 The Policy defines «treatment» as any process involving the use or collection of Personal Data, including the management, structuring, and storage of Personal Data.

1.4 Our services are intended for a general audience and are not designed for use by anyone under 18. We do not knowingly seek or collect information from anyone under 18, nor do we knowingly allow such individuals to use our services. If we become aware of any information relating to minors, we will delete it as soon as possible.

2. Qué datos personales tenemos sobre usted

2.1 Cuando accede al servicio y a los canales, o visita nuestro sitio web, recopilamos Datos Personales. En determinados casos, podremos solicitarle sus Datos Personales.

2.2 In other cases, we collect your Personal Data by analyzing how you use our Services or service channels, or by receiving your information through our external partners.

3. No es necesario revelar información personal

3.1 You are under no obligation to provide us with any Personal Data. However, in certain circumstances, withholding your Personal Data may prevent us from delivering our Services or granting you access to the website.

4. Qué datos personales recopilamos

4.2 The information we collect is not private and cannot be used to identify you.

4.3 Personal data we receive from you: any personal data you voluntarily provide when you connect to a third-party online trading platform through Us.

4.4 Personal information you provide specifically to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base jurídica y motivos del tratamiento de datos personales

5.1 The company processes your Personal Data for the purposes described in this section and in accordance with the applicable legal basis.

5.3 For more information about the processing necessary to protect legitimate interests, contact us by email.

5.4 The reasons and legal grounds on which we may use the information you provide are set out below:

6. Transferencia de datos personales a terceros

6.1 The Company may also share Personal Data with third-party service providers, such as hosting and storage providers, IP address information, and user experience analytics services.

6.2 You may also ask us to share specific Personal Data about you with third-party trading platforms. In such cases, we will provide those third-party platforms with the Personal Data you have given us. Their use of your Personal Data is governed by their respective privacy policies. Your Personal Data may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with related entities or business partners. This can provide the Company with the resources needed to improve and refine the products and services it offers to its customers.

6.4 To protect the rights of third parties or to safeguard assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.

6.5 We may also share your Personal Data with prospective investors or buyers, or with lenders of the Company or any other company within the group, in the event of such a transaction (including the transfer or sale of assets belonging to the Company or any other group company), or as part of any merger, restructuring, consolidation, or bankruptcy of the Company or any other business within the group.

7. Cookies y servicios de terceros

7.1 We may use third-party services, such as those that display advertisements on our website or analytics providers. These companies may also use cookies or other technologies.

7.2 Cookies are small text files stored on your device whenever you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and tailor the products and services that may interest you. Cookies are also used for statistical and analytical purposes.

7.3 Some of the cookies we use are session cookies. These are stored temporarily on your device and remain only for a short time, until you close your browser. Others are persistent cookies, which stay on your device for a period after you close your browser. They help the Website recognize you as a returning user and allow you to return to the site.

7.5 However, please note that if this occurs, some or all of the functions and features of the Website may not work as you expect.

Online Tracking Notice: This service does not currently respond to Do Not Track signals.

8. Conservación de los datos personales

8.1 The Company will retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, and orders.

8.2 Compartiremos tu información con plataformas de trading de terceros durante un período de 12 meses. Si lo aceptas, mantendremos ese intercambio de datos durante 12 meses adicionales.

8.3 We periodically review the Personal Data we hold to confirm it is still necessary.

9. Transferencias internacionales

9.1 Su información personal puede transferirse a otros países, lo que incluye su transmisión a un tercer país o a organizaciones internacionales. La Compañía adopta todas las medidas necesarias para proteger los datos personales que usted proporciona y garantizar que los usuarios de los datos puedan ejercer sus derechos y acceder a recursos legales efectivos.

9.3 The Company can provide details about the security measures it applies to protect your Personal Data transferred to third countries or international organisations. Please email: support@trueno-fondazgo.com

10. Seguridad de los datos personales

10.1 We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against the accidental or unlawful destruction, loss, or alteration of Personal Data.

10.2 We cannot guarantee that the security of your Personal Data will remain free from errors. Nor can we be held responsible for intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, any Personal Data disclosed due to transmission errors, unauthorized access by a third party, or any other cause beyond our control.

10.3 Where required by law or other obligations beyond our control, we may be compelled to disclose your Personal Data to third parties, such as public authorities. In these situations, we cannot control the level of security those third parties apply to your Personal Data.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you transmit to us through the internet.

11. Hipervínculos a sitios web de terceros

11.1 The website contains links to third-party sites and applications. These sites and applications are not under the Company's supervision. We are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken through such sites or applications.

11.2 Before accessing or using any third-party website or application, we recommend reviewing its privacy policy carefully. We also advise caution before providing any Personal Data to such third parties.

12. Modificaciones de esta Política

12.1 We may update this Policy at any time. When changes are made, we will notify you by posting the updated version on our website.

12.2 If we make significant changes to this Policy, we will notify you through appropriate means and post a notice on our website.

12.3 Unless expressly stated otherwise, any changes take effect once the revised Policy is published.

13. Tus derechos

13.1 You have the right to ask us to verify the accuracy of the Personal Data we collect about you, to correct any errors, and to delete any Personal Data we no longer need. You may also restrict the scope of how we process your personal information.

13.2 If you reside in the EEA, please see this page. These rights apply to the information you provide about your Personal Data. To exercise the rights available to you, email the address below.

13.3 Right of Access The Company may verify the accuracy of the Personal Data being processed about you. Where such data exists, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. If requested, the data will be made available electronically. The right to access Personal Data must not conflict with the rights and freedoms of others. If a request adversely affects the rights and freedoms of another person or your own rights, the Company may decline the request or limit its ability to fulfil it.

13.4 Right to rectification The Company has the right to rectify inaccurate Personal Data. You have the right to request that incomplete Personal Data concerning you be rectified, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no legal basis for the processing exists; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you based on legitimate interests pursued by Us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation that requires processing under European Union law or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Restricciones del tratamiento Si tiene dudas sobre la exactitud de sus Datos Personales, puede solicitar a la Compañía que limite el tratamiento de sus Datos Personales. Si solicita esta restricción, los Datos Personales solo podrán conservarse con su consentimiento; para crear, ejercer o defender derechos legales; para defender los derechos de otra persona física; o cuando exista una razón de interés público significativo en la Unión Europea o en un Estado miembro.

13.7 Right to data portability If processing is carried out by automated means and is based on consent or on a contract to which you are a party, you have the legal right to review the Personal Data you have provided to the Company. You have the right to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. The exercise of your right to data portability does not affect your rights under the right to erasure. The right to data portability does not adversely affect the rights and freedoms of third parties.

13.8 Right to object You have the right to object at any time to any processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or by a third party. This includes profiling based on those legitimate interests. Where we can establish compelling legitimate grounds for the processing, we may continue only if these override your rights, freedoms, or interests, or the exercise, establishment, or defense of legal claims. In relation to direct marketing, you have the right to object at any time to the processing of Personal Data concerning you.

13.9 Right to withdraw consent You may revoke your consent to the processing of your Personal Data at any time. This does not affect the lawfulness of any processing carried out on the basis of your consent before its withdrawal. You have the right to lodge a complaint with your supervisory authority. You may file a complaint with a supervisory authority established by a Member State to protect the fundamental rights of natural persons regarding the processing of Personal Data within the European Union. European Union and Member State law may limit your rights concerning the Personal Data that relate to you, as detailed in this section 13.

13.10 We will provide the information requested under your rights set out in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature of the request and the number of requests received. Within one month of receiving your request, we will notify you of any extension and the reasons for it.

13.11 Provided it does not conflict with Article 13 of the law, any information you request when exercising your rights under Article 13 will be provided free of charge. If a request is unfounded or excessive, particularly where it is repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. We may also decline to act.

13.12 If we have doubts about the identity of the person who submitted your request, we may ask the requester to provide reasonable means of identification.